Effective Date: 9/25/2023
If you are an individual user of the Products or Devices in connection with a contract or similar agreement between Car IQ and a third party, the terms and conditions of that agreement also apply to data that may be collected in connection with your use of the Products and Devices. Please review that agreement for additional detail regarding such data. Your continued usage of the Products or Devices signifies your agreement to the data-related terms contained in that agreement, if any.
The Products are intended for a general audience. We do not knowingly collect personal information from children under the age of 13. We will delete any personal information collected that we later determine to be from a user younger than the age of 13. If you are a parent or guardian of a child under the age of 13 and you believe he or she has disclosed personal information to us, please contact Customer Service using the contact information below.
I. INFORMATION COLLECTED VIA THE PRODUCTS
Car IQ may obtain various types of personal data about users of the Products or Devices and non-customer website visitors. This data may include:
● Contact information (name, address, phone number, and email address);
● Information about products ordered, purchased or provided;
● Information collected through Internet-based and e-commerce activities such as information obtained from log files, cookies, clear gifs (i.e., web bugs), images, and scripts;
● Customer service and demographic data and information about your prior experiences with Car IQ’s products;
● Device location and other vehicle-related data;
● Information collected from our third-party service providers; and
● Other transaction-related data.
We also may use certain tracking technologies described below to collect, store, or accumulate certain non-personally identifiable information concerning your use of the Products, including your browsing history, preferences, internet addresses, unique identifiers, Device types, Device location, and other similar information.
II. INFORMATION COLLECTED THROUGH SOFTWARE AND SERVICES
When providing the Products we may also collect the following information about your Devices, including:
● Device information, such as the operating system version, processor type, memory space, and the like;
● Information about software on your Device, including the version of certain software programs and when they were installed and/or upgraded; and
● Information collected from logs, configuration files, and other system or software- level information.
We will retain your information for as long as your account is active and as needed to provide the Products. We will retain and use your information as reasonably necessary to conduct our business, comply with our legal obligations, resolve disputes, and enforce our agreements.
III. INFORMATION USAGE
You hereby agree that Car IQ may use the personal data you submit in order to:
● Accomplish its business purposes, including to deliver or provide the Products, establish or maintain customer and business relationships, improve the Products, provide access to Internet-based and e-commerce activities, perform accounting functions, and conduct other activities as necessary or appropriate in connection with the Products.
● Market its products and services to you, and the products and services of its third- party partners, including to send you information about products, services, or promotions. The frequency of such messages may vary, and messaging and/or data rates may apply in the case of text messages. We will not share your mobile telephone numbers with third parties without your advance express permission, which may be revoked at any time.
o Opt-Out: You may opt out of these promotional communications by following the instructions in each message, or by contacting us at [email protected].
● Send you service updates, announcements, and alerts related to the Products, including notices of security incidents, downtime, or planned maintenance. You may not opt-out of these service communications. If you do not wish to receive them, you have the option of deactivating your account and ceasing your use of the Products.
Car IQ may sell, transfer, or disclose personal data, including your contact information (except for your mobile telephone number), to its affiliates, licensees, partners, and other third parties as
appropriate in accordance with the terms of written agreements for legitimate business or marketing purposes.
Car IQ will, in its sole discretion, disclose your personal data to third parties in certain additional limited cases: (1) when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with the rights of Car IQ or its customers and vendors; (2) when we believe in good faith that the law requires us to do so; (3) to a subsequent owner, co-owner, or operator of a website or product or in connection with a merger, consolidation, or restructuring, or the sale of substantially all of our interests and/or assets, or other corporate change, including during the course of any due diligence process; and (4) in situations involving threats to the physical safety of any person.
IV. INFORMATION SECURITY
Your data is of the utmost importance to us. We use Secure Sockets Layer (SSL) and other transmission technologies to encrypt your personal data so it cannot be read in transit. In addition, we use secure technology, privacy protection controls, and restrictions on employee access to safeguard your personal information in storage.
Please note, however, that although we employ industry-standard security measures to safeguard the security of your personal information, no transmissions made on or through the Internet are guaranteed to be secure. Therefore, we cannot ensure the absolute security of any information you transmit to us, and you use our Products and provide us with your information at your own risk.
V. TRACKING TECHNOLOGIES
We and our marketing partners, affiliates, or analytics or service providers, may use technologies such as cookies, beacons, tags, browser and Device fingerprinting and location tracking, network traffic monitoring, active scripting, recognition technologies and scripts, to analyze trends, administer the Products, tracking users’ movements through the Products, tracking Devices’ location and other vehicle data and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
There may be other tracking technologies now and later devised and used by us in connection with the Products. Further, third parties may use tracking technologies in connection with our Products, which may include the collection and storing of information about your online activities over time and across third-party websites or online services.
We may partner with one or more third parties to either display advertising on the Products or to manage our advertising on other sites. Our third-party partner(s) may use tracking technologies to gather information about your use of the Products and other websites to provide you targeted advertising based upon your browsing activities and interests. If you wish not to have this information used for the purpose or serving you targeted ads, you may be able to opt-out by visiting: http:/www.networkadvertising.org/managing/opt-out or http:/www.aboutads.info/choices.
Statements regarding our practices do not apply to the methods for collecting information used by these third parties or the use of the information that such third parties collect. We do however work with third parties to make efforts to have you provided with information on their practices and any available opportunity to exercise choice. We make no representations regarding the policies or practices of third-party advertisers or advertising networks or exchanges or related third parties.
VI. OTHER SERVICES
If you click on a link to a third-party site, you will leave the site you are visiting and be redirected to the site you selected. Because we cannot control the activities of third parties, we do not accept responsibility for any use of your personal data by such third parties, and we do not guarantee that they will adhere to the same privacy policies as Car IQ. We encourage you to review the privacy policies of any other service provider from whom you request services. If you visit a third- party site that is linked to a Product, you should read that third-party site’s privacy statement before providing any personal data.
Our Products may include social media features, such as the “Share This” button that allows you to like us on Facebook or share our content on Twitter. These features may collect your IP address and information regarding your use of the Products. Social media features are either hosted by a third party or hosted directly on our systems. Your interactions with these features are governed by the privacy statement of the applicable company.
VII. CALIFORNIA DO NOT SELL NOTICE AND INFORMATION REQUEST
If you are a California resident, the CCPA provides you with the right to opt out of the “sale” of your “personal information.” We may allow some of our advertising partners to collect certain pieces of information from our site visitors, such as Device identifiers, cookies, advertising IDs,
IP addresses, and usage activity, so that we and our partners can deliver ads that are more relevant to you. This type of information sharing with our advertising partners may be considered a “sale” under the CCPA. If you want to opt out of these activities, please contact us at [email protected]. Please note that some or all of the Products may not function if you choose to opt out of such activities.
If you are a California resident, California Civil Code Section 1798.83 allows you to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for the third parties’ direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding twelve calendar months. If you are a California resident and would like to make such a request, please submit your request in writing to:
Car IQ Inc.
150 California Street, Suite 1025 San Francisco, CA 94111
Car IQ Inc.
150 California Street, Suite 1025 San Francisco, CA 94111