FAQ’s

How can we help?

Who is Car IQ? 9F36F2AB-3950-4AF3-B722-5F776ED67315 E7073FC8-3A0E-4767-BE4B-EA24B57D67F4

Car IQ has created a payment solution developed for vehicles and fleets that enables vehicles to transact securely, and autonomously with merchants and financial institutions. Car IQ Pay is aimed at driving ease of use and simplicity for our customers and partners.

What can be purchased with Car IQ Pay? 9F36F2AB-3950-4AF3-B722-5F776ED67315 E7073FC8-3A0E-4767-BE4B-EA24B57D67F4

Car IQ Pay currently supports fuel purchases. We will be adding more services in the coming months.

What makes Car IQ different from a fleet or fuel card? 9F36F2AB-3950-4AF3-B722-5F776ED67315 E7073FC8-3A0E-4767-BE4B-EA24B57D67F4

Car IQ’s technology enables vehicles to be uniquely identified and pay for their own services. Vehicle payments through Car IQ protect against friendly fraud, eliminate time consuming back-office vehicle expenditure reconciliation, and provide an easier and quicker way for fleet drivers to pay for goods and services.

We already offer a fuel card to our drivers, why do I need Car IQ? 9F36F2AB-3950-4AF3-B722-5F776ED67315 E7073FC8-3A0E-4767-BE4B-EA24B57D67F4

Car IQ has created a payment solution that removes the human element creating a payment experience that simplifies payment management and is easy to use. Car IQ’s technology enables vehicles to pay for fuel autonomously with no additional hardware needed, and no credit card required.

How does Car IQ work? 9F36F2AB-3950-4AF3-B722-5F776ED67315 E7073FC8-3A0E-4767-BE4B-EA24B57D67F4

Car IQ has created technology that enables fueling stations to validate the vehicle instead of the human. As the vehicle drives up to the pump, Car IQ’s technology validates the vehicle and the source of funds. As the driver begins to pump fuel, Car IQ’s technology activtes the pump and sends the vehicle data to the fueling merchant. Once fueling is complete, Car IQ’s technology enables the vehicle to verify fuel was received and pay. As the driver leaves the station the payment informtion is added to the vehicle’s real-time ledger for easy review and fleet expenditure management.

But how does Car IQ validate a vehicle? 9F36F2AB-3950-4AF3-B722-5F776ED67315 E7073FC8-3A0E-4767-BE4B-EA24B57D67F4

The underlying technology is based on a patented machine identity verification process. You can read more about it in our white paper.

Are there spending rules I can put in place? 9F36F2AB-3950-4AF3-B722-5F776ED67315 E7073FC8-3A0E-4767-BE4B-EA24B57D67F4

You can set up fleet level or vehicle level rules based on merchant and spend limit.

Where can I use Car IQ Pay? 9F36F2AB-3950-4AF3-B722-5F776ED67315 E7073FC8-3A0E-4767-BE4B-EA24B57D67F4

Currently you can use Car IQ Pay to purchase fuel.

What type of reporting will I receive? 9F36F2AB-3950-4AF3-B722-5F776ED67315 E7073FC8-3A0E-4767-BE4B-EA24B57D67F4

Car IQ’s vehicle level ledger allows you to see spend at the fleet or individual vehicle level. You can quickly and easily identify out-of-pattern spending. mitigate fraud, and cut monthly reconciliation time.

Can I download the reports? 9F36F2AB-3950-4AF3-B722-5F776ED67315 E7073FC8-3A0E-4767-BE4B-EA24B57D67F4

Yes! All reports are downloadable.

How secure is Car IQ? 9F36F2AB-3950-4AF3-B722-5F776ED67315 E7073FC8-3A0E-4767-BE4B-EA24B57D67F4

We take security extremely seriously and have put in place protocols to keep your account safe and secure.

I’m ready! How do I sign up for Car IQ? 9F36F2AB-3950-4AF3-B722-5F776ED67315 E7073FC8-3A0E-4767-BE4B-EA24B57D67F4

Awesome! You can reach out to [email protected] and one of our sales team will get right back to you.

Whom should I contact if I have more questions? 9F36F2AB-3950-4AF3-B722-5F776ED67315 E7073FC8-3A0E-4767-BE4B-EA24B57D67F4

Please shoot an email to [email protected] and one of our customer support representatives will get right back to you.

I’m interested in working at Car IQ. 9F36F2AB-3950-4AF3-B722-5F776ED67315 E7073FC8-3A0E-4767-BE4B-EA24B57D67F4

Great, we are always looking for talented people to join us. Check out our open job listings here! If you don’t see a fit but are still interested drop us a note at [email protected] – we would love to hear from you.